Social and Emotional

Each student is allocated a key worker on their arrival to Phoenix House. This is a relationship we value and encourage and is a vital part of our work. Keyworker and student work together to identify areas of need and individual SMART (specific, measured, achievable, relevant and timed) care plans are created to address specific areas. Regular review of targets means the students are able to chart their own progress, feel a sense of accomplishment and increase their confidence and self-esteem.

Regular 1-1 sessions between key worker and student means students receive support with day to day challenges. Residential staff work closely with students and empower them to make their own choices and decisions.

Living as part of a community offers students the opportunity to develop their social skills and contribute to the day to day running of the department. Students and staff use regular group meetings to discuss plans and implement ideas making a valuable opportunity for students to work as a team.
Students are encouraged to undertake activities as part of a group or individually. We support the students to identify appropriate opportunities taking into accountability, culture and religion. A wide range of interests and constructive activities are provided. Students may join local groups either within the hearing or Deaf community and are supported by staff where necessary.