About Residential

Welcome to Phoenix House Residential Services. We provide residential boarding Monday- Friday for young people who have educational support needs and additional support with social development, from Wandsworth Borough and from all over the UK. You can find out more about residential life at Phoenix House, activities, independence and much more in this area.

Phoenix House offers up to four nights a week, term-time boarding for students aged 11-19 years. Accommodating up to 17 students per night, the unit is staffed by a professional team who specialise in working with young D/deaf people with additional needs.

We provide a caring, happy and stimulating environment in which boarders can enjoy the benefit of a wide variety of educational, social and leisure activities. It has excellent facilities and is homely and comfortable. Young people tell us that they love the warm and family atmosphere at Phoenix House.

The team works closely with parents, carers, teachers and therapists to meet the requirements of all residents. Our boarders flourish in this environment and become responsible, confident and independent young people ready to move on to higher education or employment.

“The residential special school provides highly effective services that consistently exceed the standards of good. The actions of the staff within the school contribute to significantly improved outcomes and positive experiences for children and young people.”
Ofsted inspection March 2019

Young people lead full and active lives and are engaged in a variety of educational social and recreational activities. We promote independence amongst the students and support them in developing a range of social and life skills.

Underpinning our practise is the Every Child Matters agenda. Staff support and promote the five outcomes in the work they undertake with students.

Phoenix House is attached to Oak Lodge School and is regulated by Ofsted.

Read our latest Ofsted report below.

Parent comments from a recent questionnaire:

“Great Independence skills are learnt at Phoenix House”

“My son has developed over the years he has attended Phoenix House. He is now able to integrate into the community, he has also made lots of life time friends and his social skills continue to improve.”

“My daughter looks forward to staying over at Phoenix House. It’s a wonderful experience for her to socialise with friends.”

Other parent comments:

“The children are safe and well looked after”

“I am in awe of the quality of staff that they manage to recruit.”

Ofsted inspection March 2019 quotes:

“Children and young people speak highly of their experience as residents. Several described it as ‘like home’ and ‘like a family’. One young person said, ‘It’s better than home because I have lots of people I can communicate with.”

“The school and residential provision have a fully integrated approach to promoting the safety and well-being of children and young people.”

“Staff provide exceptional care and support to children and young people and are excellent role models to them.”